Cybertraps Podcast

In this episode from the Inch360 Conference, cybersecurity expert Heather Stratford explores how AI is revolutionizing phishing attacks and social engineering tactics. She breaks down the rapid adoption of AI—with ChatGPT reaching 100 million users in just two months—and explains how criminals are weaponizing machine learning, deep learning, and natural language processing to create highly personalized, sophisticated attacks.

Stratford examines real-world breaches including the MGM hack and a $25 million deepfake Zoom scam, demonstrating how attackers combine voice impersonation, social engineering, and AI-generated content to bypass traditional security measures. She reveals the shocking accessibility of cybercrime tools, with AI-powered phishing kits available for just $20.

The episode emphasizes that once-a-year security training is no longer sufficient. Stratford advocates for weekly micro-learning sessions, monthly phishing simulations, and role-specific training—especially for executives, accounting teams, and anyone with financial access. She stresses that while technology defenses are important, the human element remains the most vulnerable layer, making continuous employee education critical in the AI-driven threat landscape.

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