INCH360: John Hansman

All right, welcome to this special
live edition of the Cybertraps podcast.

We are here at the Inch360 event, uh,
here in beautiful Spokane, Washington.

Uh, and we got John
Hansman on the program.

Uh, John's the CEO of Truett.

John, tell us a little bit about
what Truett is and who you are.

Yeah.

So, uh, Truett is a
managed service provider.

So we do everything from
the basic IT services.

Uh, and provide, uh, that with
the cyber security focus that you,

uh, not always seen with MSPs.

Uh, it's becoming more and more prevalent,
but our, our focus as a company is

to help create a specific action plan
and a, a actual cyber security program

within our IT infrastructure for

our clients.

Yeah, I, I like that.

I think that's really powerful.

And if you were listening before when
we talked to Nick Marizzi, he was

talking about using an MSP when you
don't have the capacity to do that

yourself and how that's a smart thing
to do because you can use somebody

else's expertise to, to make those
things easier for you so that you don't

have to stress about a lot of the cyber
security issues because somebody else

is stressing about that for you, right?

Is that

Well that's it, and I think for us, we
really focus on bridging the gap between

that large business that is, you know,
they have 100 employees so they need

internal IT and either helping them
with the security stack side which is a

possibility or we help them or we help
the smaller businesses who don't have

anything and they're too small to really
need to have an internal IT department.

So, our company, we do both.

We help with co managed solutions, where
large companies say, Hey, we've got a

really good tech support team, we've got
a good help desk, but we, we're not 100

percent sure on our, our cyber stack.

Can you help us?

Or be available for, you know,
engineering level solutions.

and then we, we take care of
mostly small businesses, you

know, 10 employees up to, uh,

100 employees.

Gotcha.

And so what brings you to
a conference like this?

Well, honestly, it's because, uh,
if I'm in cybersecurity in Spokane,

I shouldn't be anywhere else.

Good point.

And, uh, not only did we say
we're going to attend, but

we doubled down on sponsored.

Yeah.

And, and I'm a panelist, uh, shortly
and so really it was just a matter of

saying we're, we firmly believe that
all businesses need to be thinking

forward towards cybersecurity.

We, we heard it like four times today.

It's not a matter of if, but
when, uh, so if you're, if you're

thinking forward, you can have a
plan so that if something happens.

And so, you know, me, John Hansman is
working hard to become a thought leader

as well, uh, in the space around the
cities that I work in to help people

just think about cyber security, uh, help
them understand they need to have a plan.

And then for some people who
want our help, we help them.

Make that plan and put it
together and put it into action.

Yeah,

that's awesome.

Um, so what's your
takeaway from today so far?

I, I think the biggest thing, uh, we, we
just talked about Herb Whitworth's talk.

they did a lot of things right.

When you watch the news, you think those
jerks lost a bunch of stuff, right?

I know, right?

But when you listen to them talk,
they had a lot of stuff in place.

And Really they could, they could, they
have done more possibly, but really they

did a lot and they still got hacked.

Yeah.

So And, and I just want to say real
quick, I think the real, uh, clear

signal that they did a lot of things
right was that they, uh, they got

hacked and their CIO got promoted.

Yeah.

And he, he said that not in a
bragging way, which I thought

was, was good, but really like
They did a lot of things right.

And so it seems like it was
not as bad as it could have

been.

They really seem like
they took the stress off.

Like, you know, it's going to be stressed
when you have a cyber attack, right?

But they knew what their jobs
were ahead of time, which I

think was a really key thing.

I think that was the biggest takeaway,
even for me as an MSP going back home

and, and talking with my staff and saying,
let's make sure all of our cybersecurity,

uh, plans are ready for all of our
clients, but practice, practice, practice.

Yeah.

And just be ready and know that,
that you've got the plan and

your customer, if you're an MSP,
needs to know that plan, too.

You need to sit down with them and
say, this is what it looks like.

Yeah.

So that they're not in a panic.

So I thought that was really, it was
fascinating to hear them talk and

I was looking forward to that part.

Yeah.

So, uh, if somebody's listening
and they want to know more about

Truett, where should they go?

How should they learn more about

Truett?

Yeah, best place to go is Truett.

io.

T R U I T.

io.

Uh, and you can also look me up,
uh, I'm on every social media

platform under John Hansman.

Even johnhansman.

com will get you my contact

information.

There you go.

Thank you so much, John.

Appreciate you being here.

My pleasure.

And good

luck on your panel.

Yeah, thanks.

INCH360: John Hansman